I came to work early and when I opened my account, whoalla half of my clients
are all gone.
I finished all my calls at 8:00AM KT then nothing. I waited for the
managers to arrive and ask what had happened. I mean yesterday only I had 32
and now I have 14, first ever in my 4-year stay here. My team lead can’t give
me any answers. She too was surprised. She even told me that maybe I’ll get
promoted or whatever. But I am having a bad feeling already.
When Nathan [manager] came, I wasn’t able to help myself and ask me. I’m
in full blast. He didn’t answer any of my questions. Yes, he talked but all the
talks were nonsense, not because I’m not listening or something, but the
answers were not direct. He kept telling me things that didn’t explain the
reason why my clients were gone.
I listened and downloaded sound files and some of the clients only knew
that I wont be calling them. One thought I'm fired. Words are important to me,
to us. That’s how we get clients. Recommendations, word of mouth and all. But
hearing it from one of our clients is already big.
They talked to me around 12nn, I demanded a witness and brought my team
lead there. They told me that mt status from last year to this year went really
low which I didn’t know. They told that one of my clients complained, which I
was not informed, and I had many complains before which I didn’t know. I asked
for proof and they only showed me the most recent one according to them but the
rest, nil.
They said they observed [their words] my calls and I sounded arrogant
when talking to clients, I wonder why I'm not informed? Why I did not get any
warnings? For more or less 4 years of working, I didn’t receive any letters
from them warning me or whatsoever.
I was scared. I might lose a job anytime soon though they told me that
they wont kick me out. But words are cheap. I honestly don’t trust them
especially the owner. Why? He fired employees like a dirty and used tissue. Why am I not feel threatened? I may have work
today but how about tomorrow? Next week? Or next month? I have been working
here for 4-year straight and all of a sudden half of my clients are all gone.
After they talked, well they only talk and never let me explained my side or whatsoever, I asked for a written and signed document from them, stating that they wont kick me out suddenly because I have less clients. I mean again, I felt threatened and feeling threatened until now. I need a little hint of security. They sometimes used the number of clients to kick people here so I have thought of that. But they didn't.
According to them, in Phillippines, people always want everything to be in papers but not in Korea. They use verbal aggreement. I was like whoaht! You are in the Philippines. Running a company in the Philippines. With employees coming from the Philippines. They are also subjected to Philippine law eventhough they kept telling me that that's not how they do it in Korea.
Scattered.
... closed